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• Justin Lao

  almost 3 years ago

  I've given up on this. I try to change the settings and it almost always never updates, it bugs out constantly. And ontop of that the clouds are basically unusable, and the stars are very basic. Better off finding something else.

• 

  Physical Addons

  almost 3 years ago

  Hi Justin,

  Thank you for sharing your experience with our addon. It's crucial for us to hear from users like you, and I'm sorry that our product didn't meet your expectations.

  About the stars not meeting your hopes, we're constantly working on improving our features and your feedback is a valuable guide for us.

  Which versions of Blender and our addon are you using? Any error messages that you might have seen would be really helpful. Also, are you using Eevee or Cycles for rendering?

  Regarding the clouds: Can you give a bit more detail on what you found unusable? This would immensely help us in refining them.

  We'd really appreciate it if you could reach out to us directly either on our Discord help channel (https://discord.gg/wvzPVzj9Vr) or at [email protected]. It's essential for us to understand these issues firsthand, and it'll be more efficient for us to guide you through any solutions.

  Lastly, if you decide our addon isn't the right fit, please remember we have a 30-day refund policy which you can access through Blender Market.

  Best Regards,
  Karlis Upitis
• Nicolas

  over 3 years ago

  I'm not sure but it seems that the add-on doesn't work properly with the new light-tree system of cycles

• 

  Physical Addons

  over 3 years ago

  Hi! We always try to keep up with blender updates, which sometimes take time. Make sure you are using compatible versions of the addon and Blender.
  Please contact our support by either emailing [email protected] or join our Discord server for help and updates on the addon https://discord.gg/e63avY5ACk
• chazz

  over 3 years ago

  I'm trying to be positive and give this add-on time to possibly update. But so far this addon has not worked well or in some cases at all. I've had issues with sliders not working, the presets not loading in properly, and poor optimization mainly in eevee.

• 

  Physical Addons

  over 3 years ago

  Hi! Thank you for your patience! Make sure you're using the right versions of both blender and addon, especially loading in the correct preset versions.
  If these problems persist, open a support ticket or join our discord community (https://discord.gg/e63avY5ACk) for some assistance. Sorry for any inconvenience caused by these issues.
• Matthew Hurst

  over 4 years ago

  I really like this add on, but the constant (somewhat unpredictable) crashing takes a lot of the value out of it. If you are working with non-trivial scenes, this can turn in to a real headache. I'm hoping the developers can commit to a timeline to fix this product - especially given the price. If they do, I'd be happy to give this 5 stars.

• 

  Physical Addons

  over 4 years ago

  Hi Matthew, Thank you for your feedback!
  Our version 1.5.x has fixed the "somewhat unpredictable" bug that took us an unpredictably long time to solve. But in the process, our product, in many ways, got better :)
  Please give it another go.

• Displaying ratings 151-154 of 154 in total