BeFX Studios
4 months ago
We understand the criticism regarding bugs. MatPlus is an extremely complex add-on, with a massive codebase and more than a year of full-time development before its first release. We know there are issues, and we continuously fix them. In fact, we released three updates within the first two months after the add-on launched.
What I do not agree with, nor understand, is the claim that our support is mediocre. We provide email support, a Discord channel, and even a GitHub forum where users can report bugs, and we respond as quickly as possible to every issue our users report.