han yue
10 months ago
I'm very sorry for the bad experience you had and for wasting your time and money.
We did not explain the installation process clearly enough, which was our mistake. Based on your feedback, we have supplemented and simplified the installation instructions on the website to facilitate users to get started faster in the future.
If you are willing, you can contact me through (email/website message/support ticket) and attach your order information. I can help you complete the installation one-on-one; If it still cannot be used normally in the end, you can also apply for a refund according to the platform rules.
Thank you again for your feedback. We will continue to improve our product